Booking, Payment and Cancellation Policy

Advance Booking
We advise that you book in advance via email or phone to avoid disappointment, as there are limited spaces. Please call or email to enquire about availability and to book a place.

e-mail: woodlandadventureharrow@gmail.com

Phone: 0208 954 8865

Mon - Fri 09:00 - 13:00

Go to the Contact Us page for more information

Courses
We offer five or ten week courses throughout the academic year. The maximum amount of children attending a course should be twelve. If smaller groups attend then you may have the opportunity of working with another smaller group. The groups will be matched appropriately according to the needs of groups. We liaise and work closely with all our clients and do ask for an overview of the children attending. This is recommended as we can plan accordingly and effectively.

Booking Confirmation
Confirmation of your booking will be provided through email or over the phone.

Payment
Payment should be made prior to or at the beginning of the first session.
Cash or cheques made payable to Woodland Adventure Forest School Harrow or a bacs transfer can be made for which details will be sent to your setting.

Weather Conditions
We deliver outdoor sessions in all weathers. However, there are some occasions where it may not be safe or practical to go ahead with a planned session due to extreme weather. We will notify all those who have booked in advance if the weather is due to be so severe and offer an alternative date or offer an indoor art session. Unfortunately, this may occasionally be on the morning of the session, but we will endeavour to give as adequate warning as soon as possible.

Notice Period
Woodland Adventure Forest School Harrow will charge a full session fee if you cancel within 24 hours of your booked session. Please give as much notice as possible so that your place can be filled.

Extenuating Circumstances
Should a session have to be cancelled due to illness or extenuating circumstances, we will endeavour to give as much notice as possible and offer an alternative date to attend.